If you’re in the business of appliance repair, good management software in the form of a web or mobile app can help you organize your operations and ensure they run as smoothly as possible, and here’s why:
Such software helps you with scheduling and dispatching your repair services and technicians, checking your appliance repair leads, viewing your customer’s history, as well as creating appliance repair invoices. In short, it’s an irreplaceable assistant that helps you manage all the activities you once had to write down on a piece of paper, keep in a spreadsheet, or make hundreds of phone calls for.
Deciding which appliance repair business management software is the best for you can be a tough one and you can easily become overwhelmed with all the choices available. Here are some things to consider so you don’t end up with a choice you’ll regret.
1. Identify your needs
First, reflect on what your business needs – is it scheduling and dispatching jobs, keeping track of your technicians and stock levels, client communication, invoicing, mobile access, etc.? Different solutions may focus on different things, so knowing what you need is a good start.
The Internet is the best source of information on the capabilities of different appliance repair business management solutions. Simple Google or Bing search will deliver a bunch of great ideas for you to choose from. There are also lots of review sites, like Capterra or Software Advice, where you can see what other people from your branch say about the most popular products.
3. Make a list
Once you’ve read up a bit on what’s offered on the market, you’ll have a pretty good idea of the services that are the best for your business. This is the time to narrow them down and make a list of choices that caught your attention, their features, pricing, pros, cons, etc.
4. Analyze the features
Go through the list, check the websites, send queries to your preferred choices to get a clearer picture of which appliance repair business management software is truly worthy of your attention. Some things you should check include:
- whether the software is easy to use,
- does it have mobile access,
- how many integrations it supports,
- whether it allows you to monitor your technicians’ location and
- keep track of available stock levels in real-time,
- easily invoice your clients, and
- collect payment.
Workiz for instance, takes care of all this and more, like customizing various forms to your specific needs, scheduling with a color-coded calendar, and improving customer communication by call recording, all through one comprehensive, easy-to-use platform.
Make your business more efficient now
Do you need assistance in deciding if our appliance repair business management software is the right choice for you? Let us give you a first-hand experience with our demo.