Today, technology plays a huge role in businesses. It is a critical component of every industry. But staying on top of your IT system can be challenging, especially for a start-up business.
The tech environment is constantly changing. Without the right knowledge and with too many available choices, you may end up spending a lot on your IT needs. Luckily, you can always rely on the help of IT services companies in Dubai.
IT experts offer an essential service for anything IT-related, including office hardware maintenance, cloud storage, network security needs, and computing services. They can build, update, maintain, and service your hardware, software, and systems.
Read further to learn why you must invest in managed IT services and what to look for in a service provider.
5 Reasons To Outsource IT
When you are not tech-savvy, you can accidentally inflict severe damage to your internal security systems and reputation. So you must think about hiring the right IT service company to avoid encountering the following issues:
1. Security concerns
As you expand your business and bring more partners and customers, neglected security needs can become an expensive liability. Though you can train key employees to implement basic IT security measures, nothing beats the expertise of IT professionals. IT experts can provide you with a custom security package to keep your company data safe at all times.
Having an in-house IT department is expensive. IT experts are paid a lot for their expertise, and turnover in these positions is high. Thus, outsourcing your IT requirements seems a more affordable option so you can focus on growing your business. This will help you save money in the long run because you don’t have to set a budget for maintaining an in-house IT team.
3. Lack of employee resources
Reputable IT service companies offer bundled hardware and software at a lower price than you can afford. It also includes maintenance and support. Instead of analyzing server logs and dealing with IT issues, you can focus on running your business. Moreover, you can allocate more budget on re-inventing your core business instead of spending it on IT damage control which can get very expensive.
4. Remote teams
If you maintain distributed and remote teams, your IT will mostly be in the cloud. IT companies can connect and implement different subscription software at a reasonable price. They can also monitor for any update and upgrade your systems whenever necessary, thus reducing downtime.
5. Tight budget
Working with IT experts can actually save you more money because they provide you with instant IT expertise. You don’t have to spend much on new and consistent IT training. Investing in managed IT services gives you an expert team of dedicated IT professionals who come as partners instead of employees. They can help you with making important decisions with regard to equipment, software, and storage.
Furthermore, their rate is calculated in bulk as opposed to individual IT break-fix solutions wherein you will be charged one-time fees without recommendations, dependable history reports, and follow-ups.
3 Crucial Things To Look for in an IT Service Company
IT service companies come in different sizes, shapes, and specializations. You can hire an IT professional to build a network for your business, hang flat TVs in your office, or store your data in the cloud. But regardless of your IT service needs, here are three factors to look for in any outsourced IT services:
IT companies are built on different foundations, just as a healthcare company may require a different service than that of a design agency. Moreover, some service providers specialize in Macs, while others are experts in Windows PCs or other outliers.
So before spending any amount on IT services or business email providers, check first if their offered services are compatible with your networking and server needs. You can book for an initial consultation with the IT specialists to have a grasp of their expertise. Don’t hesitate to ask all the questions you have in mind.
2. Pricing and transparency
Most businesses overlook the provider’s pricing structure. Don’t make the same mistake! Instead, get a list of all the fees included in their service, which may include the cost of research implementation, hardware service plans, and additional integrations.
Depending on the intricacy of your device catalog and software stack, signing up for a subscription service may seem a favorable option than paying fees each time you encounter a problem. Think of expert IT services like insurance for your business technology.
3. Customer service
It is crucial for you to find out how the company will interact with your technology and treat you as their client. Ask for references and read reviews to understand how the IT service company works with their business partners.
Take note that these IT experts will have access to all your data, including customer and employee records. Thus, remember to ask how they have managed breaches before and what their security plans and future upgrades are.
Moreover, make sure that the IT service company offers 24/7 access to any tech assistance and that the team assigned to your account has undergone customer service training course. This way, you know your company data and website are safe and secure from prying eyes and hackers and that you have someone reliable to contact in case of an emergency.
To ensure the success of your business, you need to invest a lot of focus and dedication in all the sectors. But some parts require more attention – and these include management, operations, and administrative works.
Though IT is essential, it shouldn’t take up all your time and attention. Besides, putting your staff in charge of their IT needs can bring more stress on them, resulting in lost productivity. And worse, inexperienced staff may cause more damage to your business IT system.
Investing in managed IT services is the best solution.
This is among the best ways to boost the overall performance of your business. So if you are experiencing any system downtime that hinders the growth and success of your company, hire reliable IT service providers!
This is a better solution than having an in-house IT team, which requires more money, time, and lots of training just to keep up with the required expertise. Partnering with IT experts reassures you that your IT system is always up and running, secure, and well-managed.
Sharon Mallorca is the Sales Manager at Create IT in Dubai. Established by innovative digital agency Create Media Group, Create IT has rapidly become the Middle East’s leading IT Support and IT Solutions company, providing the highest quality IT support and services to a growing portfolio of global brands.