Sometimes it can be difficult to tell whether your team needs retraining or training on a new skill set or whether they’re doing just fine and have some kinks to work out. Retraining can be a fantastic tool when necessary but irritating to your team when it’s not.
Now, how can you tell when you need retraining and when you don’t? We decided to sit down and interview The Site Helpers in order to get their opinion on the subject.
The Site Helpers offer affordable upskill courses that have helped countless businesses bring their teams to the next level.
What is one of the most common signs that businesses overlook when it comes to knowing if a team needs retraining?
Lack of communication tops the chart. If your team isn’t communicating well with each other or with you, then The Site Helpers’ expert team suggests that there is a need to be retraining and reorganization of the systems in place.
You’ll notice that I’ll probably branch back to this point a lot throughout this interview. I find it so essential. Without proper communication, nothing will get done.
If it does get done, it will have problems. So yeah, miscommunication and lack of communication are the biggest mistakes that generally go overlooked.
How about productivity? Do they need upskill or retraining if a team isn’t very productive or not hitting deadlines?
It’s definitely a possibility. Have they told you why they can’t hit the deadlines? Are you expecting too much from your team in too little time? Or perhaps your team just isn’t comfortable enough with the tools and systems in place, and that’s when upskilling and retraining come in.
If you know for a fact something can get done by the deadline, but it isn’t being done, then that’s a big clue that you need some retraining and upskilling.
I’ve heard a lot of people are having problems with attitudes and respect lately regarding their team. Can retraining help with this, or is it hopeless?
We believe that retraining may help at the Site Helpers, but for the team leader. No leader should be disrespected, and if they’re being disrespected regularly by multiple team members, then there may be a problem with their leadership style.
Sometimes one bad apple can spoil the bunch. If one team member disrespects the leader, others will follow suit. That’s a problem with that team member.
However, if that team leader gets a brand new, unrelated team and is still disrespected by the new members, I have to think something is wrong with their leadership style.
So technology is constantly evolving; how can you tell whether your team needs to be trained on new technology or if they’re OK?
For example, with our tech department, what we do at The Site Helpers is to watch how everyone’s using different kinds of technology. If they’re no longer efficient and are not using new features, it may be time to retrain.
The same goes for other companies and teams. If you think that things could be more efficient if you’ve invested in new technologies, you should not think twice. The Site Helpers’ courses can definitely upgrade your team.
It all depends on how much slower they work by not utilizing new features. Someone extremely comfortable with a slow process may still work faster and produce a better quality product than if they had to learn a new process.
How about if a team just doesn’t get along? Can retraining fix their teamwork, or is the team doomed?
That’s a tough one. There’s a chance they don’t get along due to being trained differently.
If two people were taught two different ways of doing things and told it’s the best practice, then they’re likely to butt heads. One of the ways to have coworkers get along is retraining. It can get both of them on the same page, and clean the slate, so to speak.